Display Pole - VFD-800-U in Windows 10

Introduction

If you upgraded to Windows 10 and are using the Display Pole VFD-800-U (this may affect other models), you may experience communication problems with SQL Accounting.

This occurs because the built-in or original driver is incompatible with Windows 10.

Tools & Driver Required

1. USBDeView - To check USB Status & Com Port Number
2. Driver (Select Either 1 below which is match with your Display Pole Model)
   • VFD-800-U
   • CD-7220 - Select Install Simulation to COM Port USB Driver option

Problem

When you run the USBDeview.exe you will see the above problem.

Solution

1. Right Click This PC | Properties

2. Click Device Manager

3. Right-click on the problematic COM port

   

4. Select "Delete the driver software for this device"

   

5. Click OK

6. Install New/Update driver (May refer to the Display Pole Provider)

7. Click Action | Scan for hardware changes

8. Done & will look like below screen

In USBDeView

In Device Manager